Welcome to REDDING UROLOGIC ASSOCIATES. We are very pleased that you have selected our office to care for your urologic needs. We will strive to deal with your problem in an efficient and comprehensive manner.
We have implemented an Electronic Medical Records system into our practice and the initial patient set up is very time consuming. Please complete the new patient forms and return them to our office at least two days prior to the appointment or we will have to reschedule. You can:
- Follow this link (Printable New Patient Forms) to print and complete the forms and either:
- Mail them back to us at 2626 Edith Ave., Suite C; Redding CA 96001
- Fax them to us at 530-241-6319.
- Drop them off at our office.
If you have had any x-ray’s or lab’s, please let our staff know when you schedule your appointment so these may be made available for the doctor to review with you.
Financial Policy
Payment is expected at the time services are rendered.
Redding Urologic Associates thanks you for the trust you have placed in us by selecting our practice for your urologic needs. We are acutely aware of the escalating costs of health care and insurance and strive to maintain fees, which are reasonable and customary for our area. We believe that communication is critical to our relationship and have established the following financial policies for the practice. Of course, we welcome any questions or comments you may have. Our staff stands ready and willing to make your visit with us as smooth as possible.
Thank you for taking the time to read and understand our policies.
-
Medicare Patients-We are Medicare providers ONLY. All co-pays and deductibles are due at the time of service, unless it is a known benefit of the supplemental/secondary plan. We do not contract with any Medicare HMO plans. As a courtesy for those plans, we will reduce our fees to Medicare rates which are payable in full at the time of service. You will need to bill your insurance carrier for reimbursement.
-
Private Pay- Patients will be required to pay a $100 minimum deposit for service at the time of check in.
-
Anthem/Blue Cross- All co-pays and deductibles are due at the time of service. However, we are NOT contracted with any HMO plan, Medi-Cal/Anthem or Medi-Cal/California Health and Wellness.
-
Private Insurance- Please contact your insurance PRIOR to your appointment to confirm your Out of Network benefits and coverage. All balances must be cleared within 90 days from the date of service. There is a copayment of 40% of our fee for office visits and 50% for any procedures performed, not including deductible. (Excluding elective procedures)
-
We bill all private insurance as a courtesy. Payment is expected at the time services are rendered.
-
-
Blue Shield, United Healthcare, and Aetna – We are contracted providers. All co-pays and deductibles are due at the time of service.
-
Should your insurance company require a REFERRAL/AUTHORIZATION prior to receiving medical services and the patient has NOT obtained this, you WILL BE RESPONSIBLE FOR ALL CHARGES INCURRED.
-
We will assess a billing fee of $ 10.00 per visit for all balances due but not paid at the time of service.
-
A 24-hour notice of cancellation for your appointment is required. A missed appointment fee of $35.00 will be charged for each visit scheduled, but not attended, due to the patient not calling to cancel prior. Two business days’ notice of cancellation or rescheduling is required for surgical procedures or a fee of $100 will be charged.
-
Our Billing Manager must approve any other financial arrangements, in advance.
-
As a courtesy to our patients, we accept Discover, MasterCard, Visa, American Express and Care Credit at no charge.